How to diagnose and fix common wifi connectivity problems

A steady wifi connection is one of the most important things in our daily life. It can get frustrating when it doesn't work. We are here with some tips and tricks.

Three common wifi connectivity problems which you may encounter -

Low signal strength - This can be due to several factors, like your router's distance from the connected device. To resolve this, try to move the router closer to the device or relocate it to an area with fewer obstacles. Alternatively, try using a wifi extender to increase the signal range.

Poor bandwidth - A common wifi connectivity issue is having too many devices connected to the network. If you are experiencing slow speeds or lagging, this could be a sign that you need to upgrade your network bandwidth. Try changing your router's settings or switching to a higher speed broadband plan to do this.

Intermittent connectivity - Another common issue is intermittent connectivity when broadband drops frequently or goes down entirely for short periods. This can be because of weak signal strength or interference from other devices

How to troubleshoot wifi problems?

To fix a slow or unstable wifi connection, you can try the following steps:

• Check for loose connections – Are loose cables lying around the house? That could be causing your wifi connection to slow down. Ensure there are no loose or disconnected cables and the correct cables are connected to your wifi router.
• Refresh your gateway settings – Your wifi connection can be disrupted if your gateway settings are not up-to-date. Log into your service provider’s portal to refresh wifi network.
• Detecting possible interference – Physical barriers or other electronic devices could affect your wifi router's signal range. Check for any physical obstacles blocking your connection, such as outdoor furniture or another object.
• Reset your router – By resetting your router, you can update its operating system. This in turn helps it run more efficiently.

These tips can help you diagnose the root cause of any wifi connectivity issues. If the problem persists, contact your internet service provider for assistance.

FAQs

How can I make my internet connection faster and more stable?

You can try the following tips:

• improve the positioning of your router,
• update your hardware, reduce the number of connected devices, and
• clear unnecessary tabs/applications to make your internet connection faster

Why do videos keep buffering on mobile phones?

It can be because of slow internet speed or because your plan only allows for a certain amount of data consumption. Upgrade to a broadband plan with unlimited data to fix this.

Where can I contact Hathway customer support in case of a network problem?

We have a dedicated support service team available to resolve your queries 24X7. You can post your query on the website. Get your queries resolved with 99% accuracy in less than 5 minutes.