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Appellate Authority
If you are still not satisfied with the decision/response of “Nodal Officer”. You may appeal before the Appellate Authority during working hours 9.30 am to 6.30 pm, Monday to Friday. Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained. The appeal shall be made in writing and filed in duplicate. The contact details of respective appellate authorities are mentioned below:-

  • Procedure for making appeals before the Appellate Authority
    • Appeal must be in the format prescribed in the regulation (in duplicate) - (for format click here)
    • Every appeal must be filed within 3 Months from the date of decision of the Nodal Officer.
    • All appeals are generally disposed of within 3 Months from the date of filing of appeal.
    • Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained.
    • For detailed procedure on disposal of appeals by Appellate Authority please refer the TRAI Regulation on Consumer Protection and Redressal for Grievances (3 of 2007)
  • Note: Please allow 15 days for our Appellate Authority to Provide you a solution

    Appellate Authority Address

    NORTH

     City

    Appellate Authority

    Office Address

    Telephone No.

    E-mail address

    Fax No.

    Delhi

    Sandeep Singh

    AB-8, Second Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

    +919582269354

    north.appellate@hathway.net

    011-26188547

    Faridabad

    Sandeep Singh

    AB-8, Second Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

    +919582269354

    north.appellate@hathway.net

    011-26188547

    Noida

    Sandeep Singh

    AB-8, Second Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

    +919582269354

    north.appellate@hathway.net

    011-26188547

    Chandigarh

    Sandeep Singh

    AB-8, Second Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

    +919582269354

    north.appellate@hathway.net

    011-26188547

     WEST

    City

    Appellate Officers
    Authority

    Office Address

    Telephone No.

    e-mail address

    Fax No.

    Mumbai

    Avinash Iyer

    Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13

    +919619600399

    Mumappellate@hathway.net

    022-24933355

    Pune

    Avinash Iyer

    Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13

    +919619600399

    Mumappellate@hathway.net

    022-24933355

    Nasik

    Avinash Iyer

    Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13

    +919619600399

    Mumappellate@hathway.net

    022-24933355

    Aurangabad

    Avinash Iyer

    Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13

    +919619600399

    Mumappellate@hathway.net

    022-24933355

    Surat

    Sunil Mali

    9003, World Trade Center, Ring Road, Surat - 395002

    +91 9099977720

    appellate.surat@hathway.net

     

    Vapi

    Sunil Mali

    9003, World Trade Center, Ring Road, Surat - 395002

    +91 9099977720

    appellate.surat@hathway.net

     

    Vadodara

    Sunil Mali

    9003, World Trade Center, Ring Road, Surat - 395002

    +91 9099977720

    appellate.surat@hathway.net

     

    SOUTH

     City

    Appellate
    Authority

    Office Address

    Telephone No.

    e-mail address

    Fax No.

    Bangalore

    Vittal Yadav

    24, Saunders Road, Frazer Town, Bangalore - 560005

    +91 9742824724

    kar.appellate@hathway.net

    080-40161620

    Mysore

    Vittal Yadav

    24, Saunders Road, Frazer Town, Bangalore - 560005

    +91 9742824724

    kar.appellate@hathway.net

    080-40161620

    Hyderabad

    Vittal Yadav

    301, S.V.E. Meera Mansion, Civil Supplies Bhavan Lane, Somajiguda, Hyderabad - 500083

    +91 9742824724

    ap.appellate@hathway.net

    040-66989878

    Chennai

    Vittal Yadav

    677, East Main Road, Anna Nagar West Extn., Chennai – 600 101.

    +91 9980924724

    tn.appellate@hathway.net

    044-42047671

    Coimbatore

    Vittal Yadav

    Old No 86, New No 66, Bharathi Park, Road No. 2, Sai Baba Colony, Coimbatore - 641011

    +91 9980924724

    tn.appellate@hathway.net

    0422-4300823

    Tirupur

    Vittal Yadav

    No.17/21, ARP Complex,Ashar Nagar, 2nd Street, Avinashi Road, Tirupur-641603

    +91 9742824724

    tn.appellate@hathway.net

    --

    Trichy

    Vittal Yadav

    C36, 7th Cross 'East', Thillai Nagar, Trichy - 620018

    +91 9980924724

    tn.appellate@hathway.net

    0431-4026609